FAQ

CURRENT IMPORTANT INFORMATION:
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HOW ARE POPS DELIVERED?

We have THREE options to get you your pops:

1. Local Delivery. Currently offered in Atlanta, Alpharetta, Charleston, Charlotte, and Richmond. This is free to locations within 5 miles of our local HQs, or there’s a delivery fee add for addresses outside of 5 miles. Free local delivery is available for orders over $35. 

In Charleston, Charlotte and Richmond, neighborhood zones have been established with specific days and times deliveries are made. Please refer to the city maps below for more information.

ATLANTA & ALPHARETTA:

Wednesday - Friday, 2 - 6 | Saturday, 12:30 - 4:30

CHARLOTTE:

1. King of Pops HQ area : Everyday 2-6pm

2. Huntersville area : Monday, Wednesday, Friday 2-6pm

3. Belmont area : Tuesday - Thursday 2-6pm

4. Fort Mill area : Tuesday - Thursday 2-6pm

5. Matthews area : Monday, Wednesday, Saturday 2-6pm

6. Allen area : Friday 2-6pm

RICHMOND:

1. King of Pops HQ area : Tuesday 2-4pm, Thursday 2-4pm, Saturday 2-4pm

2. Short Pump area : Monday 2-6pm, Thursday 2-6pm, Sunday 2-6pm

3. Chesterfield area : Tuesday 2-6pm

4. Midlothian area : Monday, Thursday, Saturday 2-6pm

5. Mechanicsville area : Friday 2-6pm

CHARLESTON:

1. King of Pops HQ area : Monday-Wednesday 4-6pm, Thursday 2-4pm, Friday 2-4pm, Saturday 1-3pm

2. Folly Beach area : Tuesday 4-6pm, Thursday 10-1pm

3. Johns Island area : Monday 4-6pm, Thursday 10-1pm

4. Mt. Pleasant area : Wednesday 4-6pm, Friday 10-1pm

5. Summerville area : Tuesday 12-4pm, Friday 10-1pm

NASHVILLE:

Sorry, we are no longer delivering in the Nashville area.

 

2. Shipping. We offer 2-Day Shipping to get frozen products to you in frozen condition. We offer this to most places in America. Shipping is available for orders over $75. We ship each TUESDAY for all orders in by Monday at noon. 

3. Pickups. Pickups are now available in Atlanta, Charlotte, Charleston, and Richmond! At checkout click Store Pickup and choose your location to see the current pickup timeframes. 

Atlanta window - orders can be made up to 1 hour before on pickup days.

Charlotte - orders made by midnight can be picked up next day.

Charleston - orders made by 11am on a pickup day can be picked up same day. 

Richmond - orders made by midnight can be picked up next day.

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HOW CAN I SEND AN ORDER AS A GIFT?

1. Order one of our bundles or put together an a la carte order.

2. If you’d like to personalize as a gift, make the “TO” the shipping recipient and the “FROM” the billing name and we will add to a special card attached to their order. 

3. Enter the lucky recipient’s address. We don’t print prices on any of the receipts.